As part of our commitment to improve our customer support services, we have enabled the Customer Feedback feature in our Support System.  Now that you have a chance to evaluate our support services, and below are the situations where you can provide feedback:

YOUR FEEDBACK FOR EVERY REPLY
You can provide us the feedback on every reply our staff is posting to a ticket.  Simply click the number of stars (1=poor ~ 5=Excellent) in a reply post

YOUR FEEDBACK FOR A TICKET (CASE)
Once the ticket is closed, you will receive an email with a web link, where you will be able to provide your overall feedback on the ticket (case) and also you have an option to write some comments about your experience or feedback.

We would like to hear from you and your feedback is very important to us.  We greatly appreciate your participation in this initiative where we want to improve to serve our customers like you better.

Thank you,
The Management
Saudico Electronic Systems

FEEDBACK FOR EVERY REPLY

FEEDBACK FOR A TICKET (CASE)