1) A Payment Method in the Chart of Accounts/Supplier Setup that doesn’t match the Payment Profile’s Payment Method.
2) Payment Method of Due Date and an invoice that is dated in the future.
3) Payment Option in the Payment Profile that doesn’t match the transaction’s allocation marker (as seen in AQ-Account Inquiry).
4) Supplier with an allocation in progress on their account.
5) Current period that is earlier than the period the transaction posted to.
6) An amount limit in the payment profile.
7) An open period or date limit in the payment profile that is incorrect.
8) An open period or date limit in the Ledger Setup that is incorrect.
9) An open period or date limit in the user group’s Miscellaneous Permissions, even if correct. This may need to be cleared and re-entered after running checks.
10) A supplier with payment method B-Bank Payments whose BK-Bank Details are not set up.
11) A transaction that does not contain analysis codes that are set to mandatory.
12) No proper rate set up in CNP (correct currencies or dates)
13) No default rate (rate with no period) set up in CNP
14) Rate in CNP with improper range of accounts
15) The Priority on the payment tab on the Supplier Setup does not match the Account Priority on the general tab on the Payment Profile.

Regards

1. Login in Sunsystem with ‘clear’ user with password ‘sunsys’.
2. Once logged In enter ‘ZC’ in the search box and press enter.
3. A window popup will appear asking to enter the user id ( you can enter the user id if you know which user you need to clear else click on the button to view the list of all user and select the particular user to clear it. If you want to clear all the user just leave it blank without entering any id and press enter, it will prompt asking do you want to clear all the users, say yes then it will clear all the users).

1. Login in User manager with user name ‘admin’ and password ‘sunsys’.
2. Once logged In, you will find list of all the users.
3. Select the particular user which you want to unlock and press right click on it and select edit user.
4. A window with the user details will appear.
5. At the bottom of the user details screen the last field is Lock status (if it is locked it will show ‘locked’ else ‘unlocked’).
6. To change the status click on the ellipse button provided and changed to unlocked if it is locked.
7. Once changes are done click on apply and close it.

1. Ensure you are logged onto the SunSystems Application Server as a user with Administrative privileges.

2. Make sure all users are logged out of SunSystems.

3. Navigate to:C:\ProgramData\Infor\SunSystems\Security

4. Under this folder, you should find a file 'Global.Config'. Right-click on the file and open with Notepad

5. Find <serveradminaccess>0</serveradminaccess> 3/4 of the way down the file.Please change the 0 to 1, so the line now reads:<serveradminaccess>1</serveradminaccess>

6. Save and close the file;

7. Go to Start >> Administrative Tools >> Services and restart the SunSystems Security Service

8. Double click on User Manager - it should open automatically without having to log any user in. You are now logged into User Manager as the administrator user.

9. Please make any necessary changes, such as unlocking the account or changing the password, and save and close User Manager.

10. Re-open Global.Config and change the line back to:<serveradminaccess>0</serveradminaccess>Save and close;

11. Restart the 'SunSystems Security Service

Solution :

Accounts need to close the previous years by doing the following Steps.

1. Run Trial Balance for the first period of the new year ( Example 01/2017).
2. check under for line with named total Previous year profit/loss.
3. transfer profit/Loss to your Balance Sheet account (example, Retained earnings.

        In the case of profit:
         3.1 if it shows Profit Credit the retain Earning (Balance Sheet account) and Debit the profit and loss Account ( example Prior error profit and loss - make sure this account is outside your range of normal P&L Accounts).
        In the case of Loss:
         3.2 if it shows Loss do the opposite and debit the Retain earnings and credit the Profit and loss account.


Regards
Samer Ajlawi
Mobile No. 0500541902