Knowledgebase
(10)OPERA (24)Downloads (1)Call Escalation Procedure (9)Vision for Opera (11)Material Control (3)E-Invoicing (FATOORAH) (1)Opera Reports (1)Opera Backup Office Interface OPERA Cloud (1)SolutionIP (14)Micros (2)Simphony VAT (3)Suite 8 (78)Sun Systems
SEARCH
Knowledgebase: Sun Systems > MFF 4.2.6
Can't access Account Allocation, enter LA=Ledger Accounting then AA=Account Allocation but it remains on the main LA=Ledger Accounting menu page.
Posted by Syed Qutubuddin on 24 December 2013 10:11 AM

Can't access Account Allocation, enter LA=Ledger Accounting then AA=Account Allocation but it remains on the main LA=Ledger Accounting menu page.

 

 

Description:

Can't access Account Allocation.  I am entering LA and then AA as I normally would but nothing is happening.

There are no error messages appearing. I hit Return but remain on the main Ledger Accounting menu page.

 

Resolution:

Check for Account Allocation work files in your _Work directory. 

If you have work files from a previous Account Allocation session left in this folder it will prevent access to AA until these are cleared out.

File format for these work files is SAAR-XXX.DAT and SAAR-XXX.idx, where XXX = user ID.

If you find that you are not able to delete these files then a server reboot may be required to unlock them.  If this is the case, a workaround to allow you to continue processing in AA would be to change the location of your Work File Drive in OD-Maintain Operator Definitions so that work files are written to a different folder.
(1 vote(s))
Helpful
Not helpful
Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).