Knowledgebase: Sun Systems
Client inoperable, message: "A function is active. Please close it before attempting to close SunSystems"
Posted by Syed Qutubuddin on 28 October 2018 05:04 PM
Client inoperable, message: "A function is active. Please close it before attempting to close SunSystems"|
SunSystems stops working when being in an active function and then double-clicking the Database Code entry in the status bar to leave and change the code.
The function then closes and displays the main screen, but it is not possible to select another function or to exit the application.
The client has to be terminated forcibly and the operator ID requires to be cleared.
When double-clicking the database code while in an inactive screen (i.e. where A Amend is used to enable data entry), it is possible to select File-Exit from the menu twice, and SunSystems is closed normally. When logging in again, all functionality is available again.
Steps To Reproduce:
Open LA AL - Account Listing. The cursor sits directly in the first line of the active form.
Double-click the house symbol/database code in the status bar.
The function screen closes and the main screen is displayed.
At this stage it is not possible to to open any other function.
Trying to exit from SunSystems issues the message: "A function is still active..."
Exit active screens using the Escape key, return from inactive forms to the main screen by entering M in the action box.
Resolved in SunSystems 4.4.2 and SunSystems 4.4 PS40.