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Aug
13
Eid Al Adha 1439 standby support
Posted by Duste Mojibullah on 13 August 2018 12:08 PM

Dear Oracle Hospitality Customers

We would like to take this opportunity to greet you Happy Eid Al Adha 1439H.

Please be informed that our offices will remain closed during Eid Holidays from Sunday 19th August 2018 till Thursday 23rd  August, 2018.

As usual, our on-call Opera / Fidelio PMS  (050-677-0299) and POS (055-923-3761) Support numbers will be active during these Eid Holidays.

In addition to our above 24/7 on-call Opera / Fidelio PMS & POS Support line, we have also arranged following Support Engineers that  will be available to respond to your Micros and Fidelio support calls during the Eid Holidays.

Serial

Region

Name

Cell Number

Products

1

All

Mohammed Abbas

0501909912

V8*

2

All

Syed Qutubuddien

0503424679

MFF* /SIP* /MC

3

All

Arun Ram

0504231393

Interfaces*

4

All

Ariel Mauyao                                    

0505190842

Systems* / MC / MyMicros.net*

5

Central/Eastern

Adil Muradayil

0504424857

Symphony

6

Central

Nisar

0506270140

Micros POS

7

Central/Eastern

Anis Mulla

0500313486

OPERA PMS / Myfidelio*

8

Eastern

Sreejesh Nair

0556821758

Micros POS /EM* /MM*

9

Western

Abdulrahman

0503235893

Opera PMS / S&C* /IFC*

10

Western

Amir Mahmoud

0500441574

OPERA PMS / Oracle DBA*

11

Western

Faizan Al Nasar

0506649530

Micros POS / Symphony

12

Western

Omar Abdul Gadir

0556483025

Micros POS

13

All

Tahir Rizvi

0506498761

Project Management

14

All

Mojibullah Duste

0504424856

Support Management

 

 

 

 

*  = all regions

 

With the Best regards,

 Duste Mojibullah Omar | Client Relation & Support Manager


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Jul
9
VAT & Municipality report
Posted by Duste Mojibullah on 09 July 2018 11:07 AM
Respected all Oracle Hospitality Opera PMS customers

We are pleased to announce that our professional services had developed an excellent report on VAT & Municipality.
All interested customers are kindly be requested to contact Saudico Marketing & Sales department for the quotations.



Regards,
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Jul
9
Excel Error in Vision / Q&A
Posted by Duste Mojibullah on 09 July 2018 10:43 AM
Kindly be requested to read below error while using MFF / Vision

Excel Error in Vision / Q&A


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May
1
SUPPORT CALL ESCALATION PROCEDURE V18R3 01-05-2018
Posted by Duste Mojibullah on 01 May 2018 05:17 PM
Dear Oracle Hospitality Products Customers

We are glad to publish 3rd edition of Call Escalation Procedure for the year 2018

SUPPORT CALL ESCALATION PROCEDURE V18R3 01-05-2018

Kindly click above link to download the same.

Thanks,

Saudico Electronics Systems


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Apr
9
Team Viewer 11 Download
Posted by Tariq G. Amin on 09 April 2018 09:07 AM


Please download Team Viewer 11.x from the link below:

TeamViewer 11 Setup


Thanks
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