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Posted by Duste Mojibullah on 13 March 2018 10:30 AM
Dear Oracle Hospitality Products Customers

We are glad to publish 2nd edition of Call Escalation Procedure for the year 2018


Kindly click above link to download the same.


Saudico Electronics Systems

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Posted by Ahamed K on 22 February 2018 01:24 PM

We will be at ITB Berlin from 7 - 11 March 2018, stand 122, Hall 09, along with ORACLE HOSPITALITY.

Please come along and meet our fantastic team to find out how Oracle Hospitality can help your business.

We look forward to seeing you there!


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Your invoice will be added by 5% VAT from 01/01/2018
Posted by Ahamed K on 23 December 2017 06:17 PM
Dear Valuable Customers,

This message serves to inform you that in light of the implementing Value Added Tax (VAT) in the Kingdom of Saudi Arabia, starting from 1 January 2018, any services or goods that are subjected to VAT will be charged by 5% and it will be shown on a separate line on your invoice. Please note that we also will have to apply the 5% VAT on all open orders that have not been invoiced yet, but they were ordered by you prior to 31st December 2017.

We would like to update here that we already registered at General Authority for Zakat and Income Tax and our registration number is: 310153767500003 – All documents related to our VAT registration can be downloaded from this link:

Please share with us your VAT registration information to update our system and for our reference.

Please feel free to contact us if you have any queries or concerns regarding the matter. Thank you for your support.

-The Management
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Saudi Arabia will be implementing a value-added tax (VAT), any business operating in the country needs to be prepared to be compliant when the regulations go into effect in January 2018. 

We have tested by configuring and setting up the VAT functions in all the Software Applications that we currently sell and support, particularly Oracle Hospitality (MICROS-Fidelio) and Infor SunSystems, and now we are ready to deploy the same at the customer site.

We are requesting all our customers to plan and prepare for the VAT readiness and to get in touch with us to have a quotation if you would like to implement the VAT functions in any of the applications that are in use and supported by us.

You may fill out this online form LINK to request a Quotation for VAT Configuration in your system.


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VAT Preperation and Implementation Guide
Posted by Tariq G. Amin on 16 October 2017 02:09 PM


We have started pre-implementation stage of configuring and setting up the Saudi Government announced, Value Added Tax (VAT), in all of our modules. We will keep the value of VAT %age as zero, during this pre-implementation stage.
On 1st January, 2018, this will be changed to actual value of 5% to make it affective.

In OPERA PMS module, your management will have to decide about how many transaction codes (for accommodation, for F&B, for non-F&B revenue, etc.) that you will want us to be configured in OPERA. Or, what kind of VAT related additions that they would like to include on the stationaries (like Guest Folio, Confirmation Letter, Registration Card, etc.). If you are a Major Account Client, then your Corporate Office must have some standards about these changes, that you should follow.

I am attaching the VAT configuration and setup document of various products, for your information.

Kindly download the document by clicking the below mentioned link and then clicking the Download option (as shown in the picture below);!AqDoAGm5ruyng1ri-AOJCBa4qI5Y

Our marketing team has started quoting the properties for this service.


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