Knowledgebase:
Receiving 'Allocation in progress on this account by user ABC. continue?' in account allocation
Posted by Syed Qutubuddin, Last modified by Syed Qutubuddin on 11 January 2018 02:21 PM
Receiving 'Allocation in progress on this account by user ABC. continue?' in account allocation


Description:
User receives Allocation in progress on this account by a user, however the user is not in that account.


Resolution:
When receiving the message 'Allocation in progress on this account by user ABC. continue?' upon the screen in Account Allocation, press Z from the keyboard and click Yes to override the entry.

However if there is no further actions after pressing Z key it is likely that your current user id does not have access to the hidden Z function. This can be enabled via User Manager:
1. Login User Manager as administrator
2. Double click on group that the user belongs to
3. In the left, click on ‘SunSystems 4 Operator Group’, and highlight the relevant database code in the right panel, click ‘Menu Selections’
4. Expand the left and go to Ledger Accounting/Entry/Account Allocation. Set Access to Actions.
Ensure ‘Unbalanced Z Option’ is blank
5. After making changes, click ok and exit out User Manager.
6. User would need to logout and login back to SunSystems for the changes to be effective.



Attachments 
 
 Allocation in progress v4.4.docx (82.18 KB)
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Comments (2)
Nguyen Khanh Toan
29 June 2019 12:08 PM
Dear support, the above solution is not working for the SUN 4.2.6 version
Syed Qutubuddin
02 July 2019 09:22 AM
Hi,

Please let us know the property details, we would love to assist you on this matter.

Regards
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