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Knowledgebase : MFF

Description: How to clear Account Allocation in progress message. Resolution: To change the Account Allocation form to allow for the clearing of an Account Allocation in Progress message from within SunSystems rather than running SQL script at back end, ...
Additional Balancing Traction Generated when using Balance By T0 transaction analysis code in Journal DESCRIPTION: Ledger Definition is set to balance by T0. The source file involves 2 journal types, and even though the total amount of debit and credit...
Cannot Initialise Posting DLL - update for V6.2 and 6.3 DESCRIPTION: Whenever user tries to send journal entries via PMQA, he is facing the given error on both server and client machine. Hence he is not able to upload the files. Customer tried KB 140852...
Problem: Cannot initialize posting dll. Solution: Please Do the following : Open Command prompt -- 'Run As Administrator' execute the below script: regsvr32.exe "C:ProgramDataInfor Query & AnalysisSettingsLsAlchemySS6Data Send DefinitionsSS6_LedgerI...
PROBLEM  After Login Screen Client was not able to connect and error message "CANNOT START THE SERVER-SIDE PROCESS. CHECK THE SERVER IS SWITCHED ON. THE APPLICATION SERVER DID NOT RESPOND TO A COMMAND AFTER 60 SECONDS. THE SERVER MAY BE OR OVERLOADED ...
Client inoperable, message: "A function is active. Please close it before attempting to close SunSystems" DESCRIPTION: SunSystems stops working when being in an active function and then double-clicking the Database Code entry in the status bar to leave a...
In GENERATE PAYMENTS, some settings that can keep an invoice from being included in the payment run are: 1) A Payment Method in the Chart of Accounts/Supplier Setup that doesn't match the Payment Profile's Payment Method. 2) Payment Method of Due Date a...
HOW TO TRANSFER YEAR END PROFIT OR LOSS TO THE BALANCE SHEET? Resolution: At the start of a new year, you normally transfer the old year's net profit or loss to a balance sheet account. Before this is done, a trial balance printed for the new year shows...
Recommended - Temporary disable the Automatic Office Update & roll back the most recent Office updates  MS July 2017 Updates crashed Q&A. In order to fix it it's needed to: 1. TURN OFF AUTOMATIC UPDATES IN OFFICE (UNDER THE "ACCOUNT" settings / update O...
Description: Problem found in module LsCommandBars.ClipboardRestore in Q&A When running reports in Q&A we get a message 'Problem found in module LsCommandBars.ClipboardRestore. Cannot open clipboard' and the reports don't run. Resolution: Following st...
RECEIVING 'ALLOCATION IN PROGRESS ON THIS ACCOUNT BY USER ABC. CONTINUE?' IN ACCOUNT ALLOCATION DESCRIPTION: User receives Allocation in progress on this account by a user, however the user is not in that account. RESOLUTION: When receiving the message ...
ISSUE : Customer is getting Error Message : "Query Excuation Failed for Dataset "EvorReportDataSet"" when execute in Report in SunSystems 6.X SOLUTIONS is : Create A model for any new created Bussiness unit ( DB) 1. Run Data Access Manager 2. fro...
Steps to clear the user * Login in Sunsystem with 'clear' user with password 'sunsys'. * Once logged In enter 'ZC' in the search box and press enter. * A window popup will appear asking to enter the user id ( you can enter the user id if you know ...
Steps to unlock the user * Login in User manager with user name 'admin' and password 'sunsys'. * Once logged In, you will find list of all the users. * Select the particular user which you want to unlock and press right click on it and select edit...
SUN SERVER INSTALLATION STEPS: 1) PRE REQUISITES: - Create Groups "SunSystemsClient", SunSystemsServices" - Create USers "SunSystems" - Add SunSystems and administrator user to each above groups - Add SunSystems to administrator group also. - Run ...
The attached is the file for installing thick client for sun 4.4
Please note that we need to download and install TeamViewer 11 or lower. you can download TeamViewer 11 from this link: http://download.teamviewer.com/download/version_11x/TeamViewer_Setup.exe [http://download.teamviewer.com/download/version_11x/TeamView...
Unable to start SunSystems Connect service DESCRIPTION: I am unable to start the SunSystems connect service. It times out and gives the following error: "Windows could not start the SunSystems Connect Server service on Local Computer "Error 1053: The se...
Description: When running automated payments in SunSystems, which date has to be entered to the date fields? Resolution: Please see below explanation from the SunSystems help: ------------------------------------------- Base Date For Payment Transactions...
Description: Why has the non-SSC Ledger import been withdrawn from SunSystems 6 Datalink 30.002.0004 onwards? Resolution: The core reason that R&D had to remove the Non SSC ledger Import data send was due to the technology that it was built o...
WORK FLOW FOR ASSETS REGISTER MODULE: 1)PRE-REQUISITE: COA CODES - Asset G/L Code (Balance Sheet: Assets) - Asset G/L Depreciation (Balance Sheet: Lability) - Asset G/L Depreciation (P&L: Expense) - Assets Disposal g/L (P&L: Expense) PRE-REQUISITE: ...
PROBLEM : How to close the previous year in SunSystems. Solution : Accounts need to close the previous years by doing the following Steps. 1. Run Trial Balance for the first period of the new year ( Example 01/2017). 2. check under for line with name...